Decisions (requests) to provide information

The conduct of an intermediary service provider upon receipt of a decision to provide information issued by a competent judicial or administrative authority is laid down in Article 10 of the DSA.

Decisions to provide information must contain the following elements:

1. a reference to the legal basis for the decision in European Union or national law
2. an explanation of why the information is illegal content, with reference to one or more specific provisions of Union or national law, in accordance with European Union law
3. information identifying the issuing authority
4. clear information enabling the provider of intermediary services to identify and locate the illegal content concerned, such as one or more precise URLs and, where necessary, additional information
5. information on the redress mechanisms available to the provider of intermediary services and the recipient of the service who provided the content
6. where appropriate, information on which authority should receive information on the effects of decisions

Upon receipt of a decision to provide specific information about one or more individual service recipients issued by the competent national judicial or administrative authorities, providers of intermediary services inform the issuing authority of any effects of the decision.

The issuing authority must forward the decision, together with any information received from the intermediary service provider regarding the effect of that decision, to the Digital Services Coordinator of the member state of the issuing authority.